Credit Card Queries
- Is it possible to pay using a credit card? Can I pay with my VISA or Mastercard?
- I called my bank, and they informed me that no payment attempts had been made. What is the reason for this?
- How will the charge show up on my credit card bank statement?
- Why was I overcharged? Why did I have to pay extra than my actual order value?
- I have approved the transaction with my bank. What to do next?
- My Mastercard isn't working, thus I'd like to place a new order using another payment option. Can you please cancel all past orders? I don't want to be charged twice.
Gift Card Queries
- Which gift cards do you accept? Do you accept Amazon.com and Amazon.de?
- I have never used a gift card before so can you tell me how to buy a gift card and use it on your website?
- Did you receive my gift card? Why is my order still on hold?
- My gift card value is more than my order total. Can I get free gifts worth the extra value of my gift card?
- I have already received a confirmation email from you but my order is still not shipped. Why?
E-CHECK Queries
- I submitted my payment with an E check. Why is my order still on hold?
- I already submitted my account number and routing number. Why do I have to submit a void check and an ID again?
- Why is my E check payment still declined after submitting all the documents?
- I don't want to share a void check and a DL. Please cancel my order. Can I place the order with any other payment method?
- Do I need to submit additional documents for all payment methods on your website? I want to pay by gift card.
PayPal Queries
- Do you accept PayPal? I can’t find the PayPal option at checkout.
- Why can’t I pay by PayPal? I’m from the US.
- PayPal payment was processed but I haven't received my order confirmation
- Why is there an additional fee for the PayPal option?
- Please refund me over PayPal.
- I was routed to a shady-looking website with a different name than Skinorac after I transferred money through PayPal. Am I being scammed?
Bitcoin Payment
- I am new to Crypto but I want to get the discounts, how can I do that?
- I have sent my bitcoins to your wallet, but the order is Pending/Cancelled. What do I do now?
- I have sent less than the order value because fees were deducted. How can I send you the rest?
- I have transferred more than my order value.
- I have never used Bitcoin. Can I pay by other methods?
- Is Bitcoin legal? I am not comfortable paying with cryptocurrencies.